Tradesman Tracking System is a web-based platform where the tradesman has the ability to check-in / check out their daily attendance, generate invoices, and update their profiles easily. Rest, all the other options are ‘view-only.’ All entered information by the tradesman will be applied on an ‘approval only’ basis, by their supervisor or admin. The supervisor can track attendance, check-in, and check-out of all tradesmen and approve or decline any requests raised by any of the tradesmen. The platform enables an admin to access all the business activities and take necessary business decisions.
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TRADESMAN
The Tradesman seamlessly connects customers with skilled technicians for efficient home and commercial maintenance services.
About Tradesman
The Tradesman Web App is a specialized solution designed to streamline service booking and technician management. Customers can effortlessly request services, track job progress, and process secure payments, while technicians can manage job assignments, estimates, and earnings efficiently. The platform ensures smooth interactions, optimized service allocation, and real-time tracking, enhancing overall user experience and operational efficiency.
- Industry
- Maintenance & Repair
- Service
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Mobile Application Development
Web Application
Admin Panel
- Technology
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PHP/Laravel
Swift
Kotlin
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Client Objective
The client aims to develop a web and mobile platform that simplifies service booking and technician management. It will provide customers with a seamless way to request services, while technicians can efficiently manage jobs, track earnings, and enhance service delivery.
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1Simplify Service Booking:
Provide customers with an easy-to-use platform to request services, select technicians, and track job progress effortlessly.
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2Enhance Technician Management:
Enable technicians to manage job requests, provide estimates, update job statuses, and track earnings efficiently.
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3Optimize Admin Oversight:
Equip administrators with tools to monitor service requests, verify technician profiles, and manage platform operations seamlessly.
Deliverables
The project includes the development of a fully functional web and mobile application for customers and technicians, along with an admin panel to ensure seamless service management and business operations.
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1Fully Functional Web & Mobile App:
A user-friendly application for customers to request services, track job progress, communicate with technicians, and process payments.
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2Admin Panel:
A centralized dashboard allowing administrators to manage users, approve technicians, track service requests, and oversee platform activities.
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3Real-Time Notifications System:
An automated alert system to notify customers and technicians about job updates, payment confirmations, and scheduling reminders.
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4Reporting & Analytics Tools:
A system to generate insights on job trends, technician performance, and customer engagement to optimize operations
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5Documentation & Support:
Comprehensive user and admin guides, along with ongoing technical support, to ensure smooth functionality, updates, and troubleshooting.
Design and Development Process
1
Requirement Analysis
Scope Discovery, Dependencies, Integration, Client Meetings, Proposal, Agreement, & Kick off.
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Design and FRS
Wireframe, UI/UX, Prototype & FRS.
3
Development
Complete Development & Integration In Milestones.
4
Testing and Go Live
Complete testing, Development & Go Live of App.
5
Maintenance
After Launch Technical Support, Enhancement, Marketing Campaigns.
Administrator Features
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1Dashboard & User Management:
View, filter, and manage customer and technician profiles, ensuring smooth platform operations and data accuracy.
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2Technician Approval & Verification:
Approve or reject technician applications after reviewing ID verification, licenses, and other required documents.
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3Job & Service Allocation:
Assign jobs to technicians based on location, expertise, and availability, while tracking service completion in real time.
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4Subscription & Payment Management:
Monitor user memberships, track subscription renewals, and manage secure customer transactions.
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5Inquiries & Policy Management:
Handle customer inquiries, edit platform policies, and ensure compliance with service guidelines and legal regulations.
Customer Features
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1Service Booking & Scheduling:
Easily request services by selecting categories, entering job details, uploading images, and setting appointment times.
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2Technician Selection & Tracking:
Choose preferred technicians based on reviews and ratings, and track real-time job progress with live updates.
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3Payment & Membership Management:
Manage subscriptions, securely add payment methods, and process transactions for services effortlessly.
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4Job History & Feedback:
Access past job records, request callbacks for additional services, and leave reviews to improve service quality.
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5Chat & Real-Time Updates:
Communicate with technicians via in-app chat, receive job status updates, and get notified of any schedule changes.
Technician Features
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1Job Management & Status Updates:
Accept or decline job requests, provide service estimates, and update job status from start to completion.
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2Service Area & Availability Control:
Define preferred work locations, set availability, and adjust schedules to maximize job opportunities.
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3Earnings & Transaction Tracking:
Monitor completed jobs, track income, and view payment history for better financial management.
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4Customer Interaction & Verification:
Chat with customers to clarify job details and verify service completion using an OTP authentication system.
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5Recurring Jobs & Scheduling:
Manage repeat service requests and efficiently schedule upcoming jobs to build long-term customer relationships.
Tradesman Tracking System | Construction Management Software | Resource & Planning
Features Overview
End-User Features:
Sign up/Sign in The tradesman can mark their attendance by just clicking on Check-in and Check-out button While marking attendance, the system also captures their IP and location. Ability to view total working hours, filtered by week wise In Attendance Panel Tradesman can also view the Attendance history with task details The Tradesman can also view his attendance history by day, week and month-wise Ability to select profession according to their preference Ability to view Site name and Supervisor name Ability to generate the invoice Ability to send a copy of the invoice in pdf to his email, notification to the supervisor and admin The Tradesman can check all his previous weekly invoices by using a week/month filter.Admin Features:
User Management Ability to add, edit and delete the site name Ability to enter the cost received by the client for each hour/extended hour for a particular tradesman skill. Admin assign the supervisor to the site Admin is able to add, edit and delete supervisor assigned to a particular site. Admin is able to assign and view the number of workers assigned to a particular site. Admin is able to view and assign a completion date for a specific site Admin is able to see the current logged time particular site. The admin is able to see the efficiency regarding a particular site The admin is able to view the pie chart with hours logged from the different skill of the tradesman Ability to see the list of the supervisor, filtered by the site. Admin will approve the supervisor’s account and email is sent to the supervisor Ability to see the list of the supervisor, filtered by the site. Ability to manage notifications Ability to generate the revenue reports using filter options like filter by site or skill of tradesman. Admin is able to view and download attachments send by the supervisor. Technologies:
PHP(CodeIgniter) MySQL Database
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