Responsibilities:
- Analyze client requirements and craft structured technical responses aligned with project
scope. - Ensure timely and professional follow-ups with potential clients.
- Handle end-to-end technical communication and responses to international client queries.
- Understand project requirements and coordinate with internal teams to draft accurate
proposals. - Maintain communication logs and track responses for continuous improvement.
What you will NOT do:
- No cold calling
- No door-to-door selling
- No random lead generation without context
- No irrelevant client targeting or spamming
Requirements:
- Bachelor’s or Master’s degree in BCA, MCA, B. Tech, or M. Tech (Computer Science/IT).
- Strong verbal and written communication skills.
- Ability to understand and explain technical concepts clearly.
- Basic understanding of IT services, web/app development, and client requirements.
- Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.
Experience: 0.5 – 2 years
Location: Noida (Near Sector 82, NSEZ)
Shift Timing: 5:00 PM to 10:00 PM (in-office) | Remaining hours WFH
Job Type: Full-Time | Fixed Shift(Monday to Friday)
Company: YES IT Labs LLC – A CMMI Level 3 IT Services Company