Knowledge Management System
In today’s information-driven economy, the United States leads the way in leveraging digital knowledge platforms to enhance productivity and internal communication. Businesses of all sizes—whether in tech, education, finance, or healthcare—require intelligent solutions to capture, organize, and share their institutional knowledge
YES IT Labs delivers powerful and scalable Knowledge Management Systems (KMS) that streamline how organizations manage and distribute information across departments. From internal documentation to client-facing portals, our custom software development service ensures structured access to the knowledge that fuels your operations.
Our expert developers design knowledge systems that are intuitive, multilingual, mobile-friendly, and highly secure. With advanced search capabilities, collaboration tools, and permission-based content control, we provide the infrastructure for continuous learning, smarter decision-making, and organizational growth.
YES IT Labs doesn’t just build platforms—we build ecosystems where your teams and clients can discover, engage with, and contribute to shared knowledge. Whether you’re looking to support internal teams, enable customer self-service, or maintain compliance documentation, our systems are crafted for long-term success.
Benefits of Knowledge Management System
- Centralized Documentation
Store all organizational knowledge in one place—articles, FAQs, guides, SOPs, training content, and more. - Smart Search Functionality
Empower users to instantly find relevant content using keywords, filters, and AI-assisted search. - Internal & External Access
Create access-based content zones for employees, partners, or customers with role-based visibility settings. - Multi-Device Support
Seamless performance across desktop, tablet, and mobile—anytime, anywhere. - Real-Time Collaboration
Enable teams to co-author, edit, and manage documents with built-in version control and approval workflows. - Secure Permissions
Control who can create, view, edit, or delete content with flexible user-role management. - Analytics & Feedback
Gain insights into most-viewed content, search trends, and user feedback to keep your knowledge base effective and updated. - 24/7 Support
Our technical team is always available to assist you with issues, updates, and customization requests.
Knowledge Management System- Home
- Header
- Menu
- Home
- Knowledge Base
- Categories
- Search
- Contact Support
- Login / Signup
- Home Page Banners
- Featured Knowledge Articles Slider
- Most Popular or Recently Updated Content
- User Contribution Highlights
- Blog Section (Best Practices, Tips)
- Footer
- About Us
- Contact Us
- FAQs
- Privacy Policy
- Terms of Use
- Cookie Policy
- Social Media Links
- Quick Links
- User Dashboard (My Account)
- My Profile (View / Edit)
- My Contributions
- Saved Articles
- Subscribed Categories
- Activity Log
- Feedback History
- Access Level / Permissions
- Suggested Articles
- Knowledge Base Page
- Category-wise Article Listing
- Filter by Tags or Topics
- View Article
- Title
- Content (Text, Video, Docs, PDF)
- Related Articles
- Ratings & Comments
- Download Option
- Share/Print Options
- Search Page
- Global Search Bar with Suggestions
- Filters (Date, Author, Popularity)
- Search by Tags or Keywords
Admin Management & Activities- User Management (Add/Edit/Delete Roles: Admin, Editor, Viewer, Contributor)
- Manage Categories and Tags
- Add/Edit/Delete Knowledge Articles
- Assign Article Visibility by Role or Group
- Moderate User Comments & Ratings
- Content Approval Workflow
- Manage Feedback Submitted by Users
- Blog Management
- Analytics Dashboard (Top Searched Terms, Article Views, User Engagement)
- Manage Site Content (Homepage, Footer, Navigation)
- Manage Notifications / Email Alerts
- Control Permissions & Access Rules
- Data Backup and Export Options
FUNCTIONAL AREA OF KNOWLEDGE MANAGEMENT SYSTEM